Our outstanding service is the perfect complement to the delicious bread we bake. Our long-term relationships often begin because the customer loves our bread. Those same relationships carry on because of the exceptional level of service we offer them every day. We say that all of our customers are family, and we go just that much further for family.
Over 99% Order Accuracy & Fill Rate
Our rigid order checking process has resulted in an over 99% accuracy rate in delivering the right products and the right amount of cases on time. You can be confident you’ll get what you need, when you need it—even for complicated multi-destination orders.
Speedy Sample Turnaround
When you need samples, we move fast. Many requests for samples can be delivered the next service day.
Development Team Including Master Bakers
Our development team includes individuals certified Master Bakers, designated as Master Certified Foodservice Executives and more. Because of this high level of expertise, our R&D team can analyze your challenge from a number of angles and determine the best solution.
Large Production Facilities & Capacities
No matter your order size, we can handle it. We have 2 plants—each 250,000 sq. ft., one in Northbrook, IL and one in Spartanburg, SC. We have 7 production lines with 4 tunnel ovens in our Northbrook facility and 2 production lines and 1 tunnel oven in Spartanburg facility. Each facility has its own frozen storage area.
Co-Packing Made Easy
We can match your specs, including flavor profile, and pack in your packaging, or in a strategic way that makes things easy for your next stage of production. Beyond foodservice companies, we do have ample experience working with regional groceries, bakeries and other food manufacturing companies.
Superior Quality Assurance
Highland Baking Co.’s Quality Assurance program uses planned and systematic procedures that enable us to provide the consistency, quality and safety our customers demand. We incorporate a combination of product standards and testing, personnel oversight and communication checks throughout the production facility and process. If you need us to implement additional steps into our production process in order to meet your own Quality Assurance program, we would be happy to work with you on developing a program that meets your needs.